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Large number of patients attending A&E

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Alex v2
Worcestershire’s A&E departments are currently under extreme pressure due to a large number of patients attending.

The county’s three NHS Clinical Commissioning Groups (NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest) and Worcestershire Acute Hospitals NHS Trust are urging the public during this busy time to understand what options are available to them and to choose alternative services to A&E where it is appropriate to do so.
Patients are being encouraged to contact their own GP during surgery hours, visit their local pharmacist or dial 111 for advice and support about alternative services, such as Minor Injury Units in Malvern, Evesham, Kidderminster, Tenbury or Bromsgrove.

Mari Gay, Interim Chief Officer for the Worcestershire CCGs, said: “Our A&E departments are currently very busy, so it is important that patients stop and think: does this injury or illness really require attendance at A&E?

“Many minor health problems and complaints such as muscular, minor sports injuries can be solved with self-care. Unnecessary trips to A&E not only put a strain on NHS resources but also put lives at risk.

“Patients with a wide range of minor injuries which do not require a visit to A&E (such as cuts, wounds, sprains, strains and minor burns) can also be treated at Minor Injury Units at Bromsgrove, Evesham, Kidderminster, Malvern and Tenbury.”

To find out the opening hours of your local Minor Injury Unit visit www.hacw.nhs.uk/our-services/minor-injuries-units.

Please remember that A&E is for serious and life-threatening emergencies only. Below is a list of health care options available across Worcestershire, which could offer more appropriate and quicker treatment:

Self-care
Many minor complaints such as coughs and colds can be treated by staying at home, getting plenty of rest and making sure you have a well-stocked medicine cabinet.

Your local community Pharmacy
Your local pharmacist can give expert, confidential advice or medicines for minor ailments such as coughs and colds, tummy troubles and much more.

NHS 111
Call NHS 111 24 hours a day, 365 days a year for fast, free medical advice when it's not an emergency. This can include arranging an out-of-hours GP appointment.

GP services
GPs can help you with many health problems and complaints and can provide a wide range of family health services. Contact your GP for an appointment before attending A&E. If you are not registered with a GP visit www.nhs.uk to find a surgery in your area.

Minor Injury Units
Minor Injury Units (MIUs) offer fast, convenient and expert care for minor conditions including cuts, grazes, sprains and burns. Waiting times are on average 20 minutes.

There are five MIUs across Worcestershire:

  • Bromsgrove - Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, B61 0BB
  • Evesham - Evesham Community Hospital, Waterside, Evesham, WR11 1JT
  • Kidderminster – Kidderminster Hospital, Bewdley Road, Kidderminster, DY11 6RJ
  • Malvern - Malvern Community Hospital, 185 Worcester Road, WR14 1EX
  • Tenbury – Tenbury Community Hospital, Worcester Road, Tenbury Wells, WR15 8AP

***Ends***

Notes to editors


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